All vehicles with reservation will be directed to Malmi Street to enter the border crossing point upon invitation. Vehicles that have entered the Narva waiting area are automatically registered in the live queue, and called to the border crossing point after the vehicles registered on the website and there are still vacancies during the given hour. The measure has been implemented in order to avoid traffic jams on Malmi Street in the city of Narva.
From 16.08.2021 the prices of the electronic border queue and waiting area are going to change.
The new prices are:
| A | B | C | D | |
| Narva | 0,00 € | 5,00 € | 16,00 € | 1,00 € |
NB! Prices include VAT.
Customers of the waiting area who have paid for the booking procedure in the waiting area, in order to get a refund when canceling their reservation, must submit an application in which they should indicate:
surname and name of the payer;
booking number;
bank account number for the refund;
refund amount;
feedback phone number
You can find the contact details of the Citizenship and Migration Division's service bureau on the home page of the Police and Border Guard Board www.politsei.ee.
Information can be obtained on working days from 08.00 to 18.00 by calling the information telephone 612 3000, as well as outside working hours by calling the emergency helpline 112.
Registration code: 10338071
Address: Rahu 4a, 21003 Narva
VAT number: EE100421851
Bank account: EE521010562012884001
e-mail: info@narvatransiit.ee
Administrative manager 35 60 104
Accountant
Specialist in the personnel and internal security 3560747
Dispatcher 35 60 746
